Our Policies

Welcome to kiosk.com.bd ("we," "our," "us"). We value your privacy. This policy explains how we collect, use and protect your information when you use our site and place orders.

Information we collect

• Account information: your name, email, phone number and delivery addresses.
• Order information: the products you buy, payment method and delivery details.
• Usage information: pages visited and device information, collected with cookies.

How we use it

• Process and deliver your orders and keep you updated on each package.
• Provide customer support and handle returns and refunds.
• Prevent fraud and keep your account secure.
• Improve the site and, with your consent, send offers.

Sharing with sellers and partners

We do not sell your personal information. When you buy from a marketplace seller, we share only what that seller needs to fulfil your order: your name, delivery address and phone number. Payments are handled by our payment partner, and couriers receive the delivery details for your package.

Cookies

We use cookies to keep you signed in, remember your cart and understand how the site is used.

Your choices

You can update your account details at any time and ask us to delete your account.

We may update this policy from time to time; changes take effect when published here.

You can pay online or choose cash on delivery. Online payments are processed securely by our payment partner; kiosk.com.bd does not store your card details. Where available, EMI is offered on eligible cards under the issuing bank's terms.

• A seller may cancel an item before it ships; you will see it marked as cancelled in your order.
• If you paid online, cancelled items are refunded to your original payment method.
• You can request a return from My Orders within the window in our return & refund policy.