Terms and Conditions

By using kiosk.com.bd or placing an order, you agree to these Terms and Conditions. If you do not agree, please do not use the site.

kiosk.com.bd is a multi-vendor marketplace. Products are sold either by our official store or by independent, verified sellers; each product page shows who the seller is. Sellers are responsible for the accuracy of their listings and for shipping their own packages. The rules sellers agree to are summarised in our seller policy.

All orders are subject to availability and confirmation. Prices are shown in BDT and include applicable taxes unless stated otherwise. You can pay online or by cash on delivery; online payments are processed by our payment partner. One order can contain items from several sellers.

An order with items from different sellers ships as several packages, one per seller. Each package has its own delivery fee, shown before you confirm the order, and its own tracking and status. Packages may arrive on different days, and delivery times are estimates that vary by location.

A seller may cancel an item before it ships, for example if it is out of stock; if you paid online, that item is refunded. After delivery you can request a return yourself from My Orders, per item or per package, within the window set out in our return & refund policy. The seller reviews the request; approved returns are refunded to your original online payment method, or manually for cash on delivery orders. Each seller's package is handled separately.

You agree to provide accurate account, contact and delivery information, keep your login details secure, and use the site lawfully.

To the extent permitted by law, kiosk.com.bd's liability for any order is limited to the amount paid for that order. We are not liable for indirect or consequential losses.

kiosk.com.bd handles personal information as described in our Privacy Policy, and shares only what a seller needs to fulfil your order.

The kiosk.com.bd name, logo and site content are protected. Sellers retain the rights to their own brand and product content.

kiosk.com.bd may update these terms from time to time. Changes take effect when published on this page.

For questions about these terms, contact our support team from your account.